SCAPE Consultancy | Place Shaping has been designed specifically for this purpose. Fully performance managed, the framework’s strength lies in an integrated team drawing on full capabilities from across our partnered businesses, delivering excellence services to the public sector.
Whether it’s funding advice, policy development, estate rationalisation, or asset, risk and development management, the direct award approach offers the fastest route to securing the advice you need.
Together, we will help you make places that matter. We bring a balance of imaginative problem solving targeting real world outcomes delivered by experts with hands-on experience. We deliver projects that make an impact on regional ecosystems, whether through improving infrastructure, planning for the future or rethinking how places are used and valued.
We're also committed to ensuring that everything we do forms part of our response to the climate change emergency. Our experience and expertise will help you to bring your net carbon zero vision to life and build back greener.
We will work with you, laying the foundations for successful project delivery. Through our dedicated teams, we will be on hand to offer the expert advice and support you need from day one, regardless of the size, value or complexity of your project.
Place Shaping
contacts
Energy and Logistics template
Place Shaping
Helping the public sector create
exceptional outcomes for local communities
Linking the resilience of place with economic sustainability, we will enable you to enact comprehensive change across your community.
SCAPE is a public sector partnership, dedicated to creating spaces, places and experiences that leave a strong sustainable legacy for your community, your economy and the environment - creating efficiency and social value through the built environment.
The framework is designed to be used by clients looking to enact comprehensive change to the way they develop and manage places, challenging and transforming the use of their assets, development and operation with full consideration of the environment and impact on the climate, for the benefit of communities.
Who can use the framework?
SCAPE enables Mace to be directly appointed by any public sector body to deliver strategic consultancy services for a single asset, a substantial portfolio of assets, or the shaping of places and communities.
Why should the public sector use it?
What value does the framework offer to the public sector?
The SCAPE framework is designed to give you instant access to the best strategic advisory services industry has to offer, without the need for a seperate resource-heavy tendering process. It will help you to respond to the significant issues in society while accelerating your projects with confidence and amplifying the local economic, environmental and social impact.
Mace is an international consultancy and construction company, founded and built on exceptional people, a commitment to service excellence and a deep-rooted entrepreneurial spirit.
We harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. Every place. Every person.
A market-leader in Place Shaping; social value and collaboration are embedded in our approach. The combination of public sector experience and private sector thinking are a winning solution as we support our clients to make great decisions. We challenge, innovate, collaborate and build a future and legacy together.
service offer and case studies
Digitisation and technology advisory
Development and programme
management
Transformation and operational efficiency improvement
Policy and strategy advisory
Procurement and commercial advice
Estate management and asset optimisation
Evaluation and risk advisory
Corporate governance, funding and finance
Climate action and energy advisory
SME spend across our frameworks
94
%
Repeat business
90
%
of TeamSCAPE projects are delivered on budget
99
%
Client satisfaction
90
%
Initial consultation and advisory process
300+
1500+
600+
9/10
of clients are delighted with their project results
public bodies are actively using our services
commissions
clients across diverse sectors
A purpose-led business
Who we are
2026 Business Strategy
Group CEO summary
Creating value
A purpose-led business
Who we are
2026 Business Strategy
Group CEO summary
Creating value
Place Shaping
Services
About Mace
About SCAPE
Supply Chain
Partners
Contacts
Place Shaping
Service Offers
Scape
Supply Chain
Partners
Contacts
Commitment to you
Our purpose
- Time
- Cost
- Client satisfaction
- Local labour
- Local spend
- SME engagement
- SME spend
- Fair payment
- Supply chain satisfaction
- Social value
Key Performance Indicators
Our support teams, framework governance and active performance management processes have been designed to ensure that your project is a success, as you define it. We will work with you to give you the framework advice you need to get your project started and help you to make the right decisions.
Together with our supply chain partners, we will establish the vision for your project, design out the risks and develop a clear plan to deliver on time, on budget and to the highest quality. We will also discuss you community engagement and environmental aspirations and define ways to integrate them into project delivery.
From the outset, we will performance manage your project. On a monthly basis we’ll capture, analyse and interrogate a range of Key performance Indicators for your project to ensure that your team maintains the highest standards of delivery.
Investment Supervision
The SCAPE Place Shaping Framework is subject to a highly involved governance process. This is important to maintain industry leading performance and ensure the very best client experiences.
This governance process is systematic and takes place at all levels within our delivery partner organisations, ranging from their local delivery teams, through to their senior leadership and board of directors.
Working in partnership with you and with our delivery partners, we ensure that the promises we make to you are not just delivered on, but consistently improved upon.
Governance
Mace is supported by a specialist supply chain to deliver exceptional Place Shaping services. The team offers all SCAPE clients free viability consultation, as part of the new 10-day service request process, to help scope services and requirements, co-designing your next steps on your place shaping journey.
Our Supply Chain partners
Mace Framework Director
Paul Kelly
paulj.kelly@macegroup.com
Mace Framework Lead
Louise Suggett
louise.suggett@macegroup.com
SCAPE Framework Lead – Consultancy
Tom Allen
toma@scape.co.uk
Services include the development and/or evaluation of policies, strategies and local regulations
Montagu Evans exists to create inspiring places to live, work, communicate and connect. We care about legacy, partnerships and people, advising clients on complex planning and development challenges. Our work encompasses planning and development, property management, specialist valuations and transactions.
Siemens provide market leading advice on digital transformation, utilising data to unlock solutions to complicated. Our services fall across consulting, solution design and prototyping, solutions implementation and enablement.
Arlingclose is focused upon delivering quality and independent treasury management and capital financing advice. We enable clients to build, monitor and review a strategy that reflects their specific circumstances, and deliver significant added value.
Turner & Townsend offers the complete consultancy solution, working with local authorities, developers, landowners and public sector bodies, including town and city centre asset owners. We accelerate your projects across the full asset lifecycle, from the identification of ideas and concepts, through to securing funding, developing strategic and outline business cases; to delivering successful projects through the provision of project, programme and cost management advice. All delivered in a digital environment whilst achieving your net zero carbon ambition.
Gleeds offers impartial advice across an extensive range of core services. We provide specialist advice, safeguarding clients best interest from the complexity of construction and property projects. This includes support from establishing funding opportunities and business plans, to technical team appointment and management, through to the implementation, construction and delivery stages.
GL Hearn is one of the UK’s leading real estate consultancies. We provide trusted commercial real estate advice to developers, investors and occupiers in both the public and private sector, specialising in Corporate Advisory, Development, Land and Town Planning, design and building consultancy.
Hover over any of the logos above for more information
SCAPE Consultancy | Place Shaping is led by Mace
our commitment to you
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Services include the development and/or evaluation of policies, strategies and local regulations
Services include advice on the structuring and sources of funding for development and/or investment programmes and financial modelling
Services include design and implementation of organisational and portfolio transformation and change programmes, business analysis & process re-engineering
Programming of activities affecting places and portfolios of estates, PMO services and projects and provision of outline and detailed business cases
Services include Smart Buildings, BIM, IT strategies, enterprise architecture, GIS, cloud solutions, data solutions and information architecture
Services include the development of risk strategies, business continuity strategies, plans, procedures and tests
Specialist services include energy strategy and policy development, climate action strategy and policy development
Expertise in the procurement, management and implementation of strategic and complex sourcing initiatives, supply chain and category
Services include advice on the use of assts and strategic management to achieve best economic and social value over the whole lifecycle
Policy and strategy advisory
To create cities and places that are fit for the future, we must look at solutions from all angles, innovating together to identify the best course of action.
The heart of good government is good policy. But policies are not all created equally, and different organisations have competing needs and priorities. Policies therefore need to be tailored accordingly and can never be delivered with a ‘cookie-cutter’ approach.
We at Mace recognise the key challenges our clients face in developing policies including regulatory requirements impacting their operation. This knowledge, along with our team experience, enables us to provide effective advice on the creation of new policy, defining the distinction between being purposeful and being necessary. We ensure each new policy includes clear delivery objectives that reflect wider regulatory as well as customer goals.
Our approach is guided by three processes:
Listen and understand: We deploy our teams with the right sector expertise, knowledge and experience to carry out a baseline consultation with current policy makers and identified stakeholders.
Analyse and validate: We use a range of proprietary tools, including Appreciative Inquiry, combined with our own insight and expertise to challenge and analyse the findings, making clear recommendations to our client.
Shape, test and produce: Once we have identified appropriate policy measures, we follow an iterative process to hone and refine them.
The outcome of this approach is clear, understandable policy that not only meets strategic objectives but is robust to respond to external challenges. As part of embedding a policy into client organisations we conduct detailed engagement with staff and stakeholders, supporting them transition to a new way of working if required, leaving behind a legacy of embedded capabilities.
Case Study
Service Offer
River Severn Partnership – Land liberation for housing and industrial development
We worked with the River Severn Partnership to develop an economic growth strategy for the 6,500 square mile geographic region, delivering sustainable benefits based on an innovative water management system.
Through detailed analysis, we identified a number of significant benefits including the reintroduction of around 130 square miles of land to be used for farmland, housing, commercial development, leisure & tourism opportunities as well as enhancing the environment and local biodiversity.
Our work showed that with around £1bn of investment, the River Severn Partnership could generate £45bn of GVA over the project lifecycle.
The project has been recognised by figures including the Prime Minister and is now being showcased as a National Pilot.
Case Study
Service Offer
increased GVA
£45bn
Identified
River Severn
Partnership
We recently worked with a large Unitary Council in the South West to secure £75m funding over 20 years at rates 2% below the equivalent PWLB rate.
This transaction was innovative and ground-breaking and involved the combined experience of the technical and funding teams. It required early understanding of the client’s funding needs, of options available in the market, and implications for the organisation from legal and accounting viewpoints. Once potential solutions were identified, we discussed the options in detail with senior council officers.
Once it was established the transaction could go ahead in accordance with the relevant legislation and powers, we provided detailed due diligence reports which were relied on by Council officers and members, and the bank wishing to transact with the Council. We also trained elected members in the transaction details, helping to show the bank’s credit committee that the Council had the relevant capabilities to carry out this type of transaction.
The transaction process saw us engage in discussions between the Council and bank, and during the trade call, we assisted in verifying the pricing.
Following the transaction, our client continues to engage us to monitor the trade, regularly provide fair values of the transaction, and provide year-end accounting support. We believe our joined-up team approach drove the smooth completion of this transaction. Importantly, the fee we received was paid by our client and the bank received no commission.
Securing £75m in funding
Case Study
Service Offer
Our integrated team offers a unique blend of corporate assurance expertise, combined with accounting and financial market experience and insight to deliver cost-effective funding for our clients.
Mace’s track record in delivering many of the most complex property and infrastructure programmes, both across the UK and internationally, gives us a unique perspective on strategic risk and assurance. Our advisors bring their practical delivery experience to developing portfolio, programme or project governance and assurance regimes.
For any SCAPE commission, our specialists will provide assurance that all elements of Corporate Governance, Funding and Finance are delivered. The Technical Advisory Team provide financial modelling, specialist strategic advisory services, Section 151 support, Eurostat and IFRS 13 accounting support, and monitoring and revision of Prudential Indicators and Governance models. Our CIPFA-qualified accountants are experienced in local authority accounting, audit and finance.
Our funding team, which includes specialist advisor Arlingclose, is experienced in sourcing the right funding for capital projects, successfully finding alternatives to the Public Works Loan Board (PWLB).
As shown by the lower net cost of our clients’ Treasury management transactions versus other local authorities, we get funding decisions right.
Corporate governance, funding and finance
Case Study
Service
Offer
for unitary council
£75m
Generated
Our approach to transformation combines change methodology with project and programme discipline to deliver real and sustainable change. At Mace we know that successful transformation requires aligning many factors together. Ensuring teamwork, transferring skills, tracing successes, learning from mistakes, changing internal cultures and coordinating between business functions; these are all essential elements of change management and need to be approached holistically. We are experts on implementing the Pillars of Change, also known as the POPIT model:
People: Your employees and leaders need to be educated on your change principles.
Organisation: New operations and ways of working require clear governance and clear roles.
Process: The ways in which you transform your operations need to be fit for purpose and with predictable outcomes.
Information: Effective transformation relies upon effective data. What you measure and learn from needs to track your success.
Technology: Amalgamating data points to create a real time, single version of the truth enables better decision making and provides confidence across all levels of an organisation in project success.
We also recognise that no amount of leadership intervention can directly change underlying beliefs and values impacting team culture. Transformation missions can be both welcomed and resisted across an organisation, often from the very same people. We can help you share, listen, learn and collaborate with your people to bring them along the change journey.
Transformation and operational efficiency improvement
This transaction was innovative and ground-breaking and involved the combined experience of the technical and funding teams. It required early understanding of the client’s funding needs, of options available in the market, and implications for the organisation from legal and accounting viewpoints. Once potential solutions were identified, we discussed the options in detail with senior council officers.
Once it was established the transaction could go ahead in accordance with the relevant legislation and powers, we provided detailed due diligence reports which were relied on by Council officers and Members, and the bank wishing to transact with the Council. We also trained elected members in the transaction details, helping to show the bank’s credit committee that the Council had the relevant capabilities to carry out this type of transaction.
The transaction process saw us engage in discussions between the Council and bank, and during the trade call, we assisted in verifying the pricing.
Following the transaction, our client continues to engage us to monitor the trade, regularly provide fair values of the transaction, and provide year-end accounting support. We believe our joined-up team approach drove the smooth completion of this transaction. Importantly, the fee we received was paid by our client and the bank received no commission.
Buy-in to transformation programme
99%
In 2015 Highways England, now National Highways, saw investment in its Major Projects division treble. This enabled the organisation to dramatically increase the number of projects it could deliver, from 22 to 112 projects, but it needed to initiate a transformation programme to increase its capacity to successfully drive these schemes.
Highways England – Transforming major project delivery
We believe that successful delivery starts with a well-considered procurement strategy and effective supply chain engagement.
We at Mace are driven to provide our clients with real value by providing detailed procurement advice across a range of subjects. Our Procurement and Supply Chain team drive innovation through implementing effective, efficient and market sensitive delivery strategies. We align with our clients’ desired outcomes at every stage.
This service is divided into four distinctive workstreams:
Strategy & Solutions – strategic procurement guidance, development advisory, business plan reviews, market engagement studies and procurement and delivery strategies.
Procurement Transformation – procurement maturity assessments, commercial transformation, target operating model development, procurement audit and assurance.
Active Delivery – traditional project specific delivery of procurement and supply chain services from pre-qualification through to contract award.
Supply Chain Intelligence – supply chain engagement and modelling, SME / VCSE / EDIN identification, inclusion and adoption, KPI & Performance Management, defining supply chain metrics to support managed growth.
Responsible Procurement is a core principle which runs through all our Procurement and Supply Chain workstreams. Mace is committed to working with our clients to ensure all procurement activities meet and exceed industry best practice for sustainable, ethical, and social value procurement.
This is a key part of our commitment to pursuing a sustainable world.
Procurement and commercial advice
The extremely tight timescale of this programme required Mace to quickly develop clear and easily understood policies, processes and tools for maximised stakeholder engagement and to reduce resource and administrative burden on Local Authorities. This appointment includes the strategy development, drafting and management of competitive tendering of framework agreements with key members of the Supply Chain including Managing Agents, contractors and package installers.
Mace is delivering these frameworks in line with PCR 2015 and to an expedited delivery schedule necessitated by the project and annual funding requirements. We have developed performance specifications and other contract documents and we continue to provide procurement support to ensure fair and transparent processes continues through the programme.
Additionally, 4 'Exceptions Processes' have been developed, providing a workflow for both Local / Lead Authorities and Managing Agents to follow in order to improve the delivery of the project and reduce the risks caused by initial slow uptake within the DPS.
Supporting delivery of
energy efficiency scheme
80%
Mace is providing multi-disciplinary services to the Greater South East Energy Hub (GSEEH) in the delivery of the Green Homes Grant Local Authority Delivery Scheme (GHGLAD2). The objectives of this £80m scheme require the installation of Energy Efficiency Measures into households in fuel poverty
Greater South East Energy Hub (GSEEH) LAD2 Scheme
In changing our environment and creating new places for communities to work, live and play, we must make decisions that accommodate risks created by uncertain information.
However, just because an endeavour comes with risks does not mean we should avoid attempting it. Instead, we should be open to the presence of risk, understand it and how it might impact us, and prepare to manage the risk as best as we can. This enables us to innovate at a faster pace with greater understanding of pitfalls and how to avoid them.
Risk informs all your activities including:
• Capital project development and delivery
• Portfolio management and optimisation
• Corporate, operational and enterprise risk evaluation and control
• Lifetime asset management optimisation modelling
• Investment planning, prioritisation and option evaluation
• Independent audit and assurance as part of a three lines of defence model
• Innovation, opportunity and value management
The heart of our approach focusses on desired outcomes and uses three simple steps: understand the issue, evaluate the risk and provide a clear solution to guarantee success. Our team has obtained a reputation for transforming seemingly complex problems into understandable concepts.
Evaluation and risk advisory
Case Study
Service Offer
Our role is to support capital projects and ensure the banks risks are managed in line with its risk framework. The programme of works comprises over 150 projects from £50k to over £200m with an average annual spend of £500m.
Our role is to ensure that we manage the bank's premises risks through the application of key controls and involves us identifying, evaluating and managing risks from construction, IT, security, operations and health and safety.
A key aspect of our role is to ensure that operational risk is minimised throughout the bank’s premises during implementation including in critical areas such as trading floors and data centres. We ensure that the risks that affect the bank under our control are coordinated and managed in line with the bank’s risk framework.
For example, security is high priority for all financial institutions. We engage with the security team on all projects, ensuring that key risks are identified and evaluated while mitigation is in place to ensure that the risk is within the bank’s security standards.
Supporting delivery of
energy efficiency scheme
£80m
Mace is providing risk management and assurance to a major international bank’s global property portfolio of over 1,800 properties.
International Bank
Case Study
Service Offer
Surrey Heath Borough Council needed Camberley to become a destination of choice for the area, bringing economic growth and renewed community to the town. To enable this transition we developed business plans, an Investment and Development Strategy and Place and Town Centre Regeneration Strategy to help the Council plan an implement the regeneration successfully.
This included future proofing initiatives, including planning for 5G and renewable energy solutions across the town, as well as long term carbon reduction projects.
We worked across implementation and delivery to manage the regeneration programme to maximise its success. Throughout this process our team has been at the heart of the decision-making process working closely with senior leaders both at Borough and County council level. This epitomises our approach to become ‘trusted advisors’ for our clients, enabling us to positively influence outcomes for the Council.
Generated over
gross development value
£250m
Mace was appointed by Surrey Heath Borough Council to support their investment strategy and the regeneration of Camberley town centre.
Surrey Heath Borough Council
Our development advisory, development management and programme management services are a blend of strategic and delivery capabilities that support the realisation of our clients’ visions for their portfolios and local communities.
We understand the challenges facing public sector stakeholders in revitalising their community spaces. Our driver is to provide a blend of technical and commercial skills, grounded in a deep understanding of the local government context, and support our clients in the successful realisation of new places.
Our approach is characterised by:
A focus on community and business benefits to create sustainable communities – the creation of successful places generates social, economic and financial value for communities as well as benefits, such as capital receipts, for our public sector clients that have the appetite to catalyse regeneration and lead development interventions.
Breadth of service offering – working alongside the client’s legal and tax advisors, Mace can offer a complete set of services to respond to our client’s property and development challenges. Our skills can be applied across the end-to-end delivery of interventions in local communities and urban centres.
Flexible integrated delivery - our core team of experienced development managers and strategic advisors are specialists in Local Government-led development and Council procurement and governance processes.
Network and ‘reach back’ – our development advisory team bring the benefits of access to the wider Mace expertise as well as national and international networks across our four Engines: Develop, Consult, Construct and Operate.
Development and programme management
The client had a target of creating Locality Hubs which align a collection of social services across a number of locations. This would reduce the current property portfolio while supporting health and social care integration and reducing operating costs. However, our Asset Rationalisation Plan needed to accommodate a number of challenges.
To begin with, service delivery for these centres should not be negatively impacted through a change of building or location. We also needed to explore the potential of further integrational of health and social care provision within the rationalisation plan.
We created an Asset Rationalisation Plan that outlined the development of four major and one minor Multi Agency Hubs located in some of the most deprived local communities. Reducing the Estate footprint by 33 sites, with a projected savings range of between £441k-£624k. We went above and beyond the brief, with each hub not only combining Library, Children’s centres and community centres, but also provided regional based for Children’s Social services team to vacate central premises.
Generated up to
in savings
£624k
Mace was appointed by a Local Authority which required an Asset Rationalisation Plan to combined Children and Family Centres, libraries and Community Centres into joint locations.
Asset Rationalisation Plan
Case Study
Service Offer
Our team engaged new specialist suppliers whilst maintaining the schedule and budget across the programme. We rapidly assured design proposals, developed standardised designs, built business cases and delivered the client’s roll out to programme and on budget.
This work included the development of a series of interventions including PV installation and EV charging installations, improvements to building efficiency and controls, designing near net zero new buildings and creating biodiversity net gain.
The programme of interventions we have designed will deliver 90,000 tonnes of CO2 (over the lifespan of
the buildings), 10 GWh of energy and save £56m of cost. New build designs have achieved a 72% reduction in whole life carbon footprint compared to like for like assets already in construction.
Lowering CO2 by
tonnes
and saving
in costs
£56m
Mace is delivering a programme of work to support a central government department to meet its Net Zero Carbon ambitions.
Successfully delivering
a national roll out of net zero carbon improvements
Siemens worked with the Welsh Government to unlock energy and sustainability projects, driving innovation and unlocking sustainable development and clean growth. Through workshopping opportunities with key local stakeholders, combined with detailed evidence gathering and analysis, Siemens created an Action Plan with Governance to plot a clear direction for delivery of sustainability initiatives. This in turn was designed to attract large scale investment in such projects.
Siemens’ work outlined previously unforeseen opportunities of digitisation in maximising customer value for the Welsh Government. The Action Plan outlined clear scope and direction for the establishment of a Smart Energy Innovation Hub and facilitated the North Wales region as a focus point for energy innovation in the region.
Identified energy innovation opportunities in North Wales
Siemens developed an energy transition strategy by identifying and qualifying the benefits of a Multi-Vector approach to sustainable development and innovation for North Wales.
Welsh Government
90,000
We work in partnership with our clients to create thriving places and provide stewardship to enable economic prosperity, growth and public sector reform. Our approach starts with understanding local need, how that shapes the services provided and in turn how this translates into the right asset solutions for organisations.
We will support your ambition to deliver better, more effective, and efficient public services. Our approach to programme development and delivery will target ways to enhance and improve outcomes for our communities.
Our approach:
Analyse: We examine data to develop an understanding of local needs, service delivery models and key service transformation programmes.
Understand: We consider your existing asset base through a comprehensive Estate Diagnostic Review and contextualise this in the future direction of public sector reform.
Evaluate: We develop Strategic Estates Plans from a community and Service Transformation perspective. It is essential that any resulting estates strategy is service led.
Collaborate: By engaging at Director level within Local Authorities, Health Providers, LEPs and Central Government departmental property advisers, we seek to understand and interpret specific local public sector programmes including requirements, drivers, and ambitions. We work with estate teams of all public sector partners to develop convergent service strategies, design robust estates strategies to support the best outcomes for services and the communities to whom these services are delivered.
Assemble: We deliver asset solutions which support a transformational approach to communities and public services. All solutions are bespoke, resulting in better community performance, greater options for meeting housing demand and initiatives for fuelling economic growth and regeneration. This is in line with our ‘7 Spheres model’.
Estate management and asset optimisation
Case
Study
Service Offer
The environmental, social and financial impacts of climate change are clear. Now is the time to act.
The UK intends to reduce emissions at the fastest rate of any major economy and, if we are to be successful, all areas of government, industry and society must drive this change. Since over 40% of carbon emissions arise from the built environment, public authorities need a creditable response to the climate emergency for their man-made infrastructure.
The SCAPE Consultancy | Place Shaping framework provides you with an accelerated procurement model for accessing expert consultancy services to deliver your climate response. Mace is SCAPE’s specialist partner in the field of sustainability and low carbon consultancy.
Our core services include:
Policy & Governance: Establishing relevant carbon commitments and accountability.
Strategy: Operational and embodied carbon reduction, sequestration, offset and net zero.
Business Cases: Investment-ready business cases, targeting funding to respond to the climate emergency and low carbon objectives.
Procurement: Structures to buy, contract and accelerate low carbon solutions.
Programme Management: Realising low carbon places that thrive to the benefit of residents and wider society.
Digitalisation & Technology: Implementation of smart buildings utilising BIM and digital twins to improve data management to deliver high performing estates.
Climate action and energy advisory
Modern towns and cities have become digitally complex environments. Communities expect more from their urban environments, including more interactive spaces and greater accommodation of their needs led by digital insights.
It is therefore imperative that public authorities look to improve urban living standards through digitisation, leveraging data effectively to navigate through an increasingly complex ecosystem.
Through our partner SIEMENS we offer a range of services to deliver impactful, tangible results.
Urban development - Develop a city or district strategy and define, evaluate and prioritise technologies to solve community challenges.
Holistic digital transformation - Transform your city infrastructure and operations – including transportation, water and waste water, buildings and more – while ensuring cybersecurity.
Comprehensive data dashboards - By using advanced analytical, monitoring and predictive capabilities, a digital twin of a building, campus or district will enable stakeholders solve emerging problems faster to ensure return on investment.
Program and change management - Support initiatives from concept to implementation with program and change management.
Community engagement and understanding - Understand citizens and their journeys to ensure greater urban experiences.
Decarbonisation strategies - Develop business models to decarbonise and apply new technologies to achieve significant carbon reductions, such as new ways of utilising excess energy.
Digitisation and technology advisory – Siemens
Significant engagement with stakeholders drew out key information, established where they wanted to get to and most importantly how they would transform their estate. The Strategy was also built around key clinical objectives, focusing on real issues of our day in how to deal with COVID, how to move to Net Zero and how to harness the power of technology and digital service delivery to provide an effective transformational estates strategy.
C&HFT were extremely happy with the final Estates Strategy we produced which can now support their Reconfiguration Programme through to final business case and implementation on site. The Estates Strategy provides an effective document that tells C&HFT’s staff, stakeholders, and partners how the estate performs and more importantly how the Trust will deliver the necessary change in the future.
“Good quality in terms of end product. leadership, structure and continuity was excellent - the team delivered in all areas of expectation. Peter McKinlay clearly showed leadership and an excellent understanding of the NHS”
Chris Davies - Head of Estates & Facilities, Calderdale and Huddersfield NHSFT
Works facilitated
Reconfiguration Programme
£196.5m
Turner & Townsend were asked to completely re write and update C&HFT’s Estates Strategy for their two acute Hospital sites including a significant PFI Hospital. The Trust required an Estates Strategy that outlined the drivers for change and their £196.5m Reconfiguration Programme at their two main hospital sites.
Calderdale and Huddersfield NHS Trust
Case Study 1
Service Offer
Case Study 2
The University wanted world class procurement routes to improve value and quality across their estates investment plan. Turner & Townsend developed an auditable procurement strategy and to run workshops to gain stakeholder buy in to the procurement strategy. Specific framework Lot structure and scope of services were developed to meet the varied nature of the programme. Finally the team prepared procurement documentation, facilitated the framework tender selection and evaluation stages before managing the procurement programme to award.
Turner & Townsend recommended a supply chain operating model that will run for six years and enable capacity and value to be met, allowing for performance management and incentives to be used. Specific innovation has been provided through:
• Structuring the Consultants pricing model to allow for value through the RIBA stages.
• Providing reasoned contract length and break points.
• Drafting PQQ, Tender documents, evaluation and selection criteria, providing evaluator training and evaluation strategy.
• Milestone plans for the selected procurement procedure.
Facilitating
year
estates building programme
10
Oxford Brookes University required a multi-million pound estates building programme procurement route, covering refurbishment and new build over the next ten years. Their aspiration is to improve the building stock of the entire campus to markedly improve the campus student experience.
Oxford Brookes University
Case Study 1
Case Study 2
Service Offer
Turner & Townsend were appointed to provide Development Management services incorporating Programme, Project and Cost Management, as well as multi-disciplinary design to this flagship project.
Our team add value by driving through the client’s quality expectations to all areas of the design, ensuring a holistic and fully co-ordinated approach, whilst identifying efficiencies which have resulted in direct savings to Sheffield City Council.
Through the Programme and Project Management services, Turner & Townsend were able to provide the multi-million programme with a state-of-the-art Programme Management Office, to ensure that outstanding governance, efficiency drivers and KPI’s are at the heart of every tier of the programme delivery.
We have also brought our considerable experience in Development Management to the project, which has equipped the Client with an invaluable commercial acumen integral to accessing the market’s most advantageous offer, ensuring that the Client’s expectations will not only be met, but that their commercial interests are protected and their financial returns are exceeded.
Managed over
of mixed-use accommodation and office estate
900,000ft
Sheffield Retail Quarter comprises of approximately 900,000ft² of mixed use accommodation, predominantly focussed on retail and leisure, but also includes over 200,000ft² of residential and office space in the heart of Sheffield city centre.
Case Study 1
Case Study 2
Service Offer
2
We delivered a forward-looking strategy that reflects the housing asset management needs of Enfield, providing a structured, objective framework that supports their need to deliver statutory and regulatory standards, meet resident’s expectations and target investment towards key priorities that generate strong social value and sustainable neighbourhood improvements.
Turner & Townsend’s team has a long history in delivering retrofit projects, having delivered the Mayor of London’s RE:NEW and Retrofit Accelerator programmes.
With our analysis providing the foundation, we were able to transition the London Borough of Enfield into our major retrofit programme, the Mayor of London’s Retrofit Accelerator for Homes. Through this, we provided resources to develop a bid into the Social Housing Decarbonisation Fund for an Energiesprong pilot project.
Aligned council with Mayor or London’s Retrofit Accelerator for Homes
The London Borough of Enfield faced a number of challenges in developing an asset management strategy, which combines sustainability at its heart. Turner & Townsend were appointed to develop the Asset Management Strategy, combining a net zero retrofit pathway.
Royal Borough of Enfield
Siemens Advanta worked with ASCR in Vienna, Austria, to help model the future energy demand for electric vehicles and their impact on the electricity grid. Alongside projecting energy consumption, Siemens also needed to help utilise the local electricity grid to maximise the supplied energy, communicate with electric car owners to advise on capacity and best charging points and provide strong change management support for ASCR.
Through management of data, including local network usage and how electric car drivers are currently charging their vehicles, Siemens correlated transportation and network information to create models to anticipate and react to electric car charging to ensure continuity.
The work has enabled ASCR outline cost reduction, sustainability and operational efficiency improvements for the Vienna’s car charging network. Siemens also won an IDC Smart Cities and Communities award in 2020.
“With the MindSphere City Graph our partners Siemens Advanta and Microsoft supported us to integrate multiple data sources in an efficient way and we were able to jointly build digital twins of our city district in a very short time frame.”
Roman Tobler
Manager at ASCR and Wiener Netze
Created accurate transportation models to future proof EV network
The demand for electric vehicle charging is increasing significantly in the face of changing consumer behaviours to the climate crisis and will be a major source of energy consumption in the future.
Digital Twin: Aspern Smart City Research (ASCR)
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- Time
- Cost
- Client satisfaction
- Local labour
- Local spend
Our support teams, framework governance and active performance management processes have been designed to ensure that your project is a success, as you define it.
We will work with you to give you the framework advice you need to get your project started and help you to make the right decisions.
Working in partnership with you and with our delivery partners, we ensure that the promises we make to you are not just delivered on, but consistently improved upon.
We will also discuss you community engagement and environmental aspirations and define ways to integrate them into project delivery.
From the outset, we will performance manage your project. On a monthly basis we’ll capture, analyse and interrogate a range of Key performance Indicators for your project to ensure that your team maintains the highest standards of delivery.
The SCAPE Place Shaping Framework is subject to a highly involved governance process. This is important to maintain industry leading performance and ensure the very best client experiences.
This governance process is systematic and takes place at all levels within our delivery partner organisations, ranging from their local delivery teams, through to their senior leadership and board of directors.
Together with our supply chain partners, we will establish the vision for your project, design out the risks and develop a clear plan to deliver on time, on budget and to the highest quality.
- SME engagement
- SME spend
- Fair payment
- Supply chain satisfaction
- Social value
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service offer and case studies
Digitisation and technology advisory
Services include Smart Buildings, BIM, IT strategies, enterprise architecture, GIS, cloud solutions, data solutions and information architecture
Climate action and energy advisory
Specialist services include energy strategy and policy development, climate action strategy and policy development
Estate management and asset optimisation
Services include advice on the use of assts and strategic management to achieve best economic and social value over the whole lifecycle
Development and programme
management
Programming of activities affecting places and portfolios of estates, PMO services and projects and provision of outline and detailed business cases
Evaluation and risk advisory
Services include the development of risk strategies, business continuity strategies, plans, procedures and tests
Procurement and commercial advice
Expertise in the procurement, management and implementation of strategic and complex sourcing initiatives, supply chain and category
Transformation and operational efficiency improvement
Services include design and implementation of organisational and portfolio transformation and change programmes, business analysis & process re-engineering
Corporate governance, funding and finance
Services include advice on the structuring and sources of funding for development and/or investment programmes and financial modelling
Policy and strategy advisory
Services include the development and/or evaluation of policies, strategies and local regulations
Services include the development and/or evaluation of policies, strategies and local regulations
The heart of good government is good policy. But policies are not all created equally, and different organisations have competing needs and priorities. Policies therefore need to be tailored accordingly and can never be delivered with a ‘cookie-cutter’ approach.
We at Mace recognise the key challenges our clients face in developing policies including regulatory requirements impacting their operation. This knowledge, along with our team experience, enables us to provide effective advice on the creation of new policy, defining the distinction between being purposeful and being necessary. We ensure each new policy includes clear delivery objectives that reflect wider regulatory as well as customer goals.
Our approach is guided by three processes:
Listen and understand: We deploy our teams with the right sector expertise, knowledge and experience to carry out a baseline consultation with current policy makers and identified stakeholders.
Analyse and validate: We use a range of proprietary tools, including Appreciative Inquiry, combined with our own insight and expertise to challenge and analyse the findings, making clear recommendations to our client.
Shape, test and produce: Once we have identified appropriate policy measures, we follow an iterative process to hone and refine them.
The outcome of this approach is clear, understandable policy that not only meets strategic objectives but is robust to respond to external challenges. As part of embedding a policy into client organisations we conduct detailed engagement with staff and stakeholders, supporting them transition to a new way of working if required, leaving behind a legacy of embedded capabilities.
Policy and strategy advisory
Case Study
Service Offer
Our integrated team offers a unique blend of corporate assurance expertise, combined with accounting and financial market experience and insight to deliver cost-effective funding for our clients.
Mace’s track record in delivering many of the most complex property and infrastructure programmes, both across the UK and internationally, gives us a unique perspective on strategic risk and assurance. Our advisors bring their practical delivery experience to developing portfolio, programme or project governance and assurance regimes.
For any SCAPE commission, our specialists will provide assurance that all elements of Corporate Governance, Funding and Finance are delivered. The Technical Advisory Team provide financial modelling, specialist strategic advisory services, Section 151 support, Eurostat and IFRS 13 accounting support, and monitoring and revision of Prudential Indicators and Governance models. Our CIPFA-qualified accountants are experienced in local authority accounting, audit and finance.
Our funding team, which includes specialist advisor Arlingclose, is experienced in sourcing the right funding for capital projects, successfully finding alternatives to the Public Works Loan Board (PWLB).
As shown by the lower net cost of our clients’ Treasury management transactions versus other local authorities, we get funding decisions right.
Corporate governance, funding and finance
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Our approach to transformation combines change methodology with project and programme discipline to deliver real and sustainable change. At Mace we know that successful transformation requires aligning many factors together. Ensuring teamwork, transferring skills, tracing successes, learning from mistakes, changing internal cultures and coordinating between business functions; these are all essential elements of change management and need to be approached holistically. We are experts on implementing the Pillars of Change, also known as the POPIT model:
People: Your employees and leaders need to be educated on your change principles.
Organisation: New operations and ways of working require clear governance and clear roles.
Process: The ways in which you transform your operations need to be fit for purpose and with predictable outcomes.
Information: Effective transformation relies upon effective data. What you measure and learn from needs to track your success.
Technology: Amalgamating data points to create a real time, single version of the truth enables better decision making and provides confidence across all levels of an organisation in project success.
We also recognise that no amount of leadership intervention can directly change underlying beliefs and values impacting team culture. Transformation missions can be both welcomed and resisted across an organisation, often from the very same people. We can help you share, listen, learn and collaborate with your people to bring them along the change journey.
Transformation and operational efficiency improvement
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We believe that successful delivery starts with a well-considered procurement strategy and effective supply chain engagement.
We at Mace are driven to provide our clients with real value by providing detailed procurement advice across a range of subjects. Our Procurement and Supply Chain team drive innovation through implementing effective, efficient and market sensitive delivery strategies. We align with our clients’ desired outcomes at every stage.
This service is divided into four distinctive workstreams:
Strategy & Solutions – strategic procurement guidance, development advisory, business plan reviews, market engagement studies and procurement and delivery strategies.
Procurement Transformation – procurement maturity assessments, commercial transformation, target operating model development, procurement audit and assurance.
Active Delivery – traditional project specific delivery of procurement and supply chain services from pre-qualification through to contract award.
Supply Chain Intelligence – supply chain engagement and modelling, SME / VCSE / EDIN identification, inclusion and adoption, KPI & Performance Management, defining supply chain metrics to support managed growth.
Responsible Procurement is a core principle which runs through all our Procurement and Supply Chain workstreams. Mace is committed to working with our clients to ensure all procurement activities meet and exceed industry best practice for sustainable, ethical, and social value procurement.
This is a key part of our commitment to pursuing a sustainable world.
Procurement and commercial advice
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In changing our environment and creating new places for communities to work, live and play, we must make decisions that accommodate risks created by uncertain information.
However, just because an endeavour comes with risks does not mean we should avoid attempting it. Instead, we should be open to the presence of risk, understand it and how it might impact us, and prepare to manage the risk as best as we can. This enables us to innovate at a faster pace with greater understanding of pitfalls and how to avoid them.
Risk informs all your activities including:
• Capital project development and delivery
• Portfolio management and optimisation
• Corporate, operational and enterprise risk evaluation and control
• Lifetime asset management optimisation modelling
• Investment planning, prioritisation and option evaluation
• Independent audit and assurance as part of a three lines of defence model
• Innovation, opportunity and value management
The heart of our approach focusses on desired outcomes and uses three simple steps: understand the issue, evaluate the risk and provide a clear solution to guarantee success. Our team has obtained a reputation for transforming seemingly complex problems into understandable concepts.
Evaluation and risk advisory
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Our development advisory, development management and programme management services are a blend of strategic and delivery capabilities that support the realisation of our clients’ visions for their portfolios and local communities.
We understand the challenges facing public sector stakeholders in revitalising their community spaces. Our driver is to provide a blend of technical and commercial skills, grounded in a deep understanding of the local government context, and support our clients in the successful realisation of new places.
Our approach is characterised by:
A focus on community and business benefits to create sustainable communities – the creation of successful places generates social, economic and financial value for communities as well as benefits, such as capital receipts, for our public sector clients that have the appetite to catalyse regeneration and lead development interventions.
Breadth of service offering – working alongside the client’s legal and tax advisors, Mace can offer a complete set of services to respond to our client’s property and development challenges. Our skills can be applied across the end-to-end delivery of interventions in local communities and urban centres.
Flexible integrated delivery - our core team of experienced development managers and strategic advisors are specialists in Local Government-led development and Council procurement and governance processes.
Network and ‘reach back’ – our development advisory team bring the benefits of access to the wider Mace expertise as well as national and international networks across our four Engines: Develop, Consult, Construct and Operate.
Development and programme management
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We work in partnership with our clients to create thriving places and provide stewardship to enable economic prosperity, growth and public sector reform. Our approach starts with understanding local need, how that shapes the services provided and in turn how this translates into the right asset solutions for organisations.
We will support your ambition to deliver better, more effective, and efficient public services. Our approach to programme development and delivery will target ways to enhance and improve outcomes for our communities.
Our approach:
Analyse: We examine data to develop an understanding of local needs, service delivery models and key service transformation programmes.
Understand: We consider your existing asset base through a comprehensive Estate Diagnostic Review and contextualise this in the future direction of public sector reform.
Evaluate: We develop Strategic Estates Plans from a community and Service Transformation perspective. It is essential that any resulting estates strategy is service led.
Collaborate: By engaging at Director level within Local Authorities, Health Providers, LEPs and Central Government departmental property advisers, we seek to understand and interpret specific local public sector programmes including requirements, drivers, and ambitions. We work with estate teams of all public sector partners to develop convergent service strategies, design robust estates strategies to support the best outcomes for services and the communities to whom these services are delivered.
Assemble: We deliver asset solutions which support a transformational approach to communities and public services. All solutions are bespoke, resulting in better community performance, greater options for meeting housing demand and initiatives for fuelling economic growth and regeneration. This is in line with our ‘7 Spheres model’.
Estate management and asset optimisation
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The environmental, social and financial impacts of climate change are clear. Now is the time to act.
The UK intends to reduce emissions at the fastest rate of any major economy and, if we are to be successful, all areas of government, industry and society must drive this change. Since over 40% of carbon emissions arise from the built environment, public authorities need a creditable response to the climate emergency for their man-made infrastructure.
The SCAPE Consultancy | Place Shaping framework provides you with an accelerated procurement model for accessing expert consultancy services to deliver your climate response. Mace is SCAPE’s specialist partner in the field of sustainability and low carbon consultancy.
Our core services include:
Policy & Governance: Establishing relevant carbon commitments and accountability.
Strategy: Operational and embodied carbon reduction, sequestration, offset and net zero.
Business Cases: Investment-ready business cases, targeting funding to respond to the climate emergency and low carbon objectives.
Procurement: Structures to buy, contract and accelerate low carbon solutions.
Programme Management: Realising low carbon places that thrive to the benefit of residents and wider society.
Digitalisation & Technology: Implementation of smart buildings utilising BIM and digital twins to improve data management to deliver high performing estates.
Climate action and energy advisory
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Modern towns and cities have become digitally complex environments. Communities expect more from their urban environments, including more interactive spaces and greater accommodation of their needs led by digital insights.
It is therefore imperative that public authorities look to improve urban living standards through digitisation, leveraging data effectively to navigate through an increasingly complex ecosystem.
Through our partner SIEMENS we offer a range of services to deliver impactful, tangible results.
Urban development - Develop a city or district strategy and define, evaluate and prioritise technologies to solve community challenges.
Holistic digital transformation - Transform your city infrastructure and operations – including transportation, water and waste water, buildings and more – while ensuring cybersecurity.
Comprehensive data dashboards - By using advanced analytical, monitoring and predictive capabilities, a digital twin of a building, campus or district will enable stakeholders solve emerging problems faster to ensure return on investment.
Program and change management - Support initiatives from concept to implementation with program and change management.
Community engagement and understanding - Understand citizens and their journeys to ensure greater urban experiences.
Decarbonisation strategies - Develop business models to decarbonise and apply new technologies to achieve significant carbon reductions, such as new ways of utilising excess energy.
Digitisation and technology advisory – Siemens
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We worked with the River Severn Partnership to develop an economic growth strategy for the 6,500 square mile geographic region, delivering sustainable benefits based on an innovative water management system.
Through detailed analysis, we identified a number of significant benefits including the reintroduction of around 130 square miles of land to be used for farmland, housing, commercial development, leisure & tourism opportunities as well as enhancing the environment and local biodiversity.
Our work showed that with around £1bn of investment, the River Severn Partnership could generate £45bn of GVA over the project lifecycle.
The project has been recognised by figures including the Prime Minister and is now being showcased as a National Pilot.
River Severn Partnership – Land liberation for housing and industrial development
increased GVA
£45bn
Identified
River Severn Partnership
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This transaction was innovative and ground-breaking and involved the combined experience of the technical and funding teams. It required early understanding of the client’s funding needs, of options available in the market, and implications for the organisation from legal and accounting viewpoints. Once potential solutions were identified, we discussed the options in detail with senior council officers.
Once it was established the transaction could go ahead in accordance with the relevant legislation and powers, we provided detailed due diligence reports which were relied on by Council officers and members, and the bank wishing to transact with the Council. We also trained elected members in the transaction details, helping to show the bank’s credit committee that the Council had the relevant capabilities to carry out this type of transaction.
The transaction process saw us engage in discussions between the Council and bank, and during the trade call, we assisted in verifying the pricing.
Following the transaction, our client continues to engage us to monitor the trade, regularly provide fair values of the transaction, and provide year-end accounting support. We believe our joined-up team approach drove the smooth completion of this transaction. Importantly, the fee we received was paid by our client and the bank received no commission.
for unitary council
£75m
Generated
We recently worked with a large Unitary Council in the South West to secure £75m funding over 20 years at rates 2% below the equivalent PWLB rate.
Securing £75m in funding
Case Study
Service Offer
This transaction was innovative and ground-breaking and involved the combined experience of the technical and funding teams. It required early understanding of the client’s funding needs, of options available in the market, and implications for the organisation from legal and accounting viewpoints. Once potential solutions were identified, we discussed the options in detail with senior council officers.
Once it was established the transaction could go ahead in accordance with the relevant legislation and powers, we provided detailed due diligence reports which were relied on by Council officers and Members, and the bank wishing to transact with the Council. We also trained elected members in the transaction details, helping to show the bank’s credit committee that the Council had the relevant capabilities to carry out this type of transaction.
The transaction process saw us engage in discussions between the Council and bank, and during the trade call, we assisted in verifying the pricing.
Following the transaction, our client continues to engage us to monitor the trade, regularly provide fair values of the transaction, and provide year-end accounting support. We believe our joined-up team approach drove the smooth completion of this transaction. Importantly, the fee we received was paid by our client and the bank received no commission.
Buy-in to transformation programme
99%
In 2015 Highways England, now National Highways, saw investment in its Major Projects division treble. This enabled the organisation to dramatically increase the number of projects it could deliver, from 22 to 112 projects, but it needed to initiate a transformation programme to increase its capacity to successfully drive these schemes.
Highways England – Transforming major project delivery
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The extremely tight timescale of this programme required Mace to quickly develop clear and easily understood policies, processes and tools for maximised stakeholder engagement and to reduce resource and administrative burden on Local Authorities. This appointment includes the strategy development, drafting and management of competitive tendering of framework agreements with key members of the Supply Chain including Managing Agents, contractors and package installers.
Mace is delivering these frameworks in line with PCR 2015 and to an expedited delivery schedule necessitated by the project and annual funding requirements. We have developed performance specifications and other contract documents and we continue to provide procurement support to ensure fair and transparent processes continues through the programme.
Additionally, 4 'Exceptions Processes' have been developed, providing a workflow for both Local / Lead Authorities and Managing Agents to follow in order to improve the delivery of the project and reduce the risks caused by initial slow uptake within the DPS.
Supporting delivery of
energy efficiency scheme
80%
Mace is providing multi-disciplinary services to the Greater South East Energy Hub (GSEEH) in the delivery of the Green Homes Grant Local Authority Delivery Scheme (GHGLAD2). The objectives of this £80m scheme require the installation of Energy Efficiency Measures into households in fuel poverty
Greater South East Energy Hub (GSEEH) LAD2 Scheme
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Our role is to support capital projects and ensure the banks risks are managed in line with its risk framework. The programme of works comprises over 150 projects from £50k to over £200m with an average annual spend of £500m.
Our role is to ensure that we manage the bank's premises risks through the application of key controls and involves us identifying, evaluating and managing risks from construction, IT, security, operations and health and safety.
A key aspect of our role is to ensure that operational risk is minimised throughout the bank’s premises during implementation including in critical areas such as trading floors and data centres. We ensure that the risks that affect the bank under our control are coordinated and managed in line with the bank’s risk framework.
For example, security is high priority for all financial institutions. We engage with the security team on all projects, ensuring that key risks are identified and evaluated while mitigation is in place to ensure that the risk is within the bank’s security standards.
Supporting delivery of
energy efficiency scheme
£80m
Mace is providing risk management and assurance to a major international bank’s global property portfolio of over 1,800 properties.
International Bank
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Surrey Heath Borough Council needed Camberley to become a destination of choice for the area, bringing economic growth and renewed community to the town. To enable this transition we developed business plans, an Investment and Development Strategy and Place and Town Centre Regeneration Strategy to help the Council plan an implement the regeneration successfully.
This included future proofing initiatives, including planning for 5G and renewable energy solutions across the town, as well as long term carbon reduction projects.
We worked across implementation and delivery to manage the regeneration programme to maximise its success. Throughout this process our team has been at the heart of the decision-making process working closely with senior leaders both at Borough and County council level. This epitomises our approach to become ‘trusted advisors’ for our clients, enabling us to positively influence outcomes for the Council.
Generated over
gross development value
£250m
Mace was appointed by Surrey Heath Borough Council to support their investment strategy and the regeneration of Camberley town centre.
Surrey Heath Borough Council
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The client had a target of creating Locality Hubs which align a collection of social services across a number of locations. This would reduce the current property portfolio while supporting health and social care integration and reducing operating costs. However, our Asset Rationalisation Plan needed to accommodate a number of challenges.
To begin with, service delivery for these centres should not be negatively impacted through a change of building or location. We also needed to explore the potential of further integrational of health and social care provision within the rationalisation plan.
We created an Asset Rationalisation Plan that outlined the development of four major and one minor Multi Agency Hubs located in some of the most deprived local communities. Reducing the Estate footprint by 33 sites, with a projected savings range of between £441k-£624k. We went above and beyond the brief, with each hub not only combining Library, Children’s centres and community centres, but also provided regional based for Children’s Social services team to vacate central premises.
Generated up to
in savings
£624k
Mace was appointed by a Local Authority which required an Asset Rationalisation Plan to combined Children and Family Centres, libraries and Community Centres into joint locations.
Asset Rationalisation Plan
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Our team engaged new specialist suppliers whilst maintaining the schedule and budget across the programme. We rapidly assured design proposals, developed standardised designs, built business cases and delivered the client’s roll out to programme and on budget.
This work included the development of a series of interventions including PV installation and EV charging installations, improvements to building efficiency and controls, designing near net zero new buildings and creating biodiversity net gain.
The programme of interventions we have designed will deliver 90,000 tonnes of CO2 (over the lifespan of
the buildings), 10 GWh of energy and save £56m of cost. New build designs have achieved a 72% reduction in whole life carbon footprint compared to like for like assets already in construction.
Lowering CO2 by
tonnes
and saving
in costs
£56m
90,000
Mace is delivering a programme of work to support a central government department to meet its Net Zero Carbon ambitions.
Successfully delivering
a national roll out of net zero carbon improvements
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Siemens worked with the Welsh Government to unlock energy and sustainability projects, driving innovation and unlocking sustainable development and clean growth. Through workshopping opportunities with key local stakeholders, combined with detailed evidence gathering and analysis, Siemens created an Action Plan with Governance to plot a clear direction for delivery of sustainability initiatives. This in turn was designed to attract large scale investment in such projects.
Siemens’ work outlined previously unforeseen opportunities of digitisation in maximising customer value for the Welsh Government. The Action Plan outlined clear scope and direction for the establishment of a Smart Energy Innovation Hub and facilitated the North Wales region as a focus point for energy innovation in the region.
Identified energy innovation opportunities in North Wales
Siemens developed an energy transition strategy by identifying and qualifying the benefits of a Multi-Vector approach to sustainable development and innovation for North Wales.
Welsh Government
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Significant engagement with stakeholders drew out key information, established where they wanted to get to and most importantly how they would transform their estate. The Strategy was also built around key clinical objectives, focusing on real issues of our day in how to deal with COVID, how to move to Net Zero and how to harness the power of technology and digital service delivery to provide an effective transformational estates strategy.
C&HFT were extremely happy with the final Estates Strategy we produced which can now support their Reconfiguration Programme through to final business case and implementation on site. The Estates Strategy provides an effective document that tells C&HFT’s staff, stakeholders, and partners how the estate performs and more importantly how the Trust will deliver the necessary change in the future.
“Good quality in terms of end product. leadership, structure and continuity was excellent - the team delivered in all areas of expectation. Peter McKinlay clearly showed leadership and an excellent understanding of the NHS”.
Chris Davies - Head of Estates & Facilities, Calderdale and Huddersfield NHSFT
Works facilitated
Reconfiguration Programme
£196.5m
Turner & Townsend were asked to completely re write and update C&HFT’s Estates Strategy for their two acute Hospital sites including a significant PFI Hospital. The Trust required an Estates Strategy that outlined the drivers for change and their £196.5m Reconfiguration Programme at their two main hospital sites.
Calderdale and Huddersfield NHS Trust
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The University wanted world class procurement routes to improve value and quality across their estates investment plan. Turner & Townsend developed an auditable procurement strategy and to run workshops to gain stakeholder buy in to the procurement strategy. Specific framework Lot structure and scope of services were developed to meet the varied nature of the programme. Finally the team prepared procurement documentation, facilitated the framework tender selection and evaluation stages before managing the procurement programme to award.
Turner & Townsend recommended a supply chain operating model that will run for six years and enable capacity and value to be met, allowing for performance management and incentives to be used. Specific innovation has been provided through:
• Structuring the Consultants pricing model to allow for value through the RIBA stages.
• Providing reasoned contract length and break points.
• Drafting PQQ, Tender documents, evaluation and selection criteria, providing evaluator training and evaluation strategy.
• Milestone plans for the selected procurement procedure.
Facilitating
year estates building programme
10
Oxford Brookes University required a multi-million pound estates building programme procurement route, covering refurbishment and new build over the next ten years. Their aspiration is to improve the building stock of the entire campus to markedly improve the campus student experience.
Oxford Brookes University
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Turner & Townsend were appointed to provide Development Management services incorporating Programme, Project and Cost Management, as well as multi-disciplinary design to this flagship project.
Our team add value by driving through the client’s quality expectations to all areas of the design, ensuring a holistic and fully co-ordinated approach, whilst identifying efficiencies which have resulted in direct savings to Sheffield City Council.
Through the Programme and Project Management services, Turner & Townsend were able to provide the multi-million programme with a state-of-the-art Programme Management Office, to ensure that outstanding governance, efficiency drivers and KPI’s are at the heart of every tier of the programme delivery.
We have also brought our considerable experience in Development Management to the project, which has equipped the Client with an invaluable commercial acumen integral to accessing the market’s most advantageous offer, ensuring that the Client’s expectations will not only be met, but that their commercial interests are protected and their financial returns are exceeded.
Managed over
of mixed-use accommodation and office estate
900,000ft
2
Sheffield Retail Quarter comprises of approximately 900,000ft² of mixed use accommodation, predominantly focussed on retail and leisure, but also includes over 200,000ft² of residential and office space in the heart of Sheffield city centre.
Sheffield Retail Quarter
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We delivered a forward-looking strategy that reflects the housing asset management needs of Enfield, providing a structured, objective framework that supports their need to deliver statutory and regulatory standards, meet resident’s expectations and target investment towards key priorities that generate strong social value and sustainable neighbourhood improvements.
Turner & Townsend’s team has a long history in delivering retrofit projects, having delivered the Mayor of London’s RE:NEW and Retrofit Accelerator programmes.
With our analysis providing the foundation, we were able to transition the London Borough of Enfield into our major retrofit programme, the Mayor of London’s Retrofit Accelerator for Homes. Through this, we provided resources to develop a bid into the Social Housing Decarbonisation Fund for an Energiesprong pilot project.
Aligned council with Mayor or London’s Retrofit Accelerator for Homes
The London Borough of Enfield faced a number of challenges in developing an asset management strategy, which combines sustainability at its heart. Turner & Townsend were appointed to develop the Asset Management Strategy, combining a net zero retrofit pathway.
Royal Borough of Enfield
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Service Offer
Siemens Advanta worked with ASCR in Vienna, Austria, to help model the future energy demand for electric vehicles and their impact on the electricity grid. Alongside projecting energy consumption, Siemens also needed to help utilise the local electricity grid to maximise the supplied energy, communicate with electric car owners to advise on capacity and best charging points and provide strong change management support for ASCR.
Through management of data, including local network usage and how electric car drivers are currently charging their vehicles, Siemens correlated transportation and network information to create models to anticipate and react to electric car charging to ensure continuity.
The work has enabled ASCR outline cost reduction, sustainability and operational efficiency improvements for the Vienna’s car charging network. Siemens also won an IDC Smart Cities and Communities award in 2020.
“With the MindSphere City Graph our partners Siemens Advanta and Microsoft supported us to integrate multiple data sources in an efficient way and we were able to jointly build digital twins of our city district in a very short time frame.”
Roman Tobler
Manager at ASCR and Wiener Netze
Created accurate transportation models to future proof EV network
The demand for electric vehicle charging is increasing significantly in the face of changing consumer behaviours to the climate crisis and will be a major source of energy consumption in the future.
Digital Twin: Aspern Smart City Research (ASCR)
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Sheffield Retail Quarter
Place
Shaping
Health
Housing
Economy
Education
Community
Energy
Infrastructure
Under Scape Lot 3 Framework, Turner & Townsend were appointed as the strategic development partner (SDP) to provide Project and Cost Management, Development Management, Sustainability, Contract Services, Health & Safety, Planning Consultancy, Business Case Development, and BIM Services.
To date the team have developed the Strategic Outline Case (SOC), the Outline Business Case (OBC), and produced the masterplan and are now progressing the spatial co-ordination design. The team utilised sophisticated modelling, which enabled a masterplan to be developed to maximise this unique opportunity within cost budget and timescale.
A key focus for the team was developing a sustainability strategy for the programme in line with the client’s net carbon zero aspirations.
The delivery programme has a significant amount CSR and community led projects to drive local engagement and add significant community input and benefit. The client has been delighted with the programme to date and the ease and use of Scape Lot 3 consultancy support to transform Huddersfield town centre.
https://www.kirkleesculturalheart.co.uk/
Regenerating Huddersfield while driving
net
zero
As part of the ongoing development and regeneration of Huddersfield town centre, Kirklees Borough Council launched its Cultural Heart Programme in 2021, a regeneration programme aiming to bring vibrancy and pride back to Huddersfield, building on the rich cultural heritage of the existing buildings as well as an entire new masterplan for the town centre to enhance public spaces and encompass its 2038 Carbon Neutral Vision.
Kirklees Borough Council
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Service Offer
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Case Study 2
Siemens Advanta worked with ASCR in Vienna, Austria, to help model the future energy demand for electric vehicles and their impact on the electricity grid. Alongside projecting energy consumption, Siemens also needed to help utilise the local electricity grid to maximise the supplied energy, communicate with electric car owners to advise on capacity and best charging points and provide strong change management support for ASCR.
Through management of data, including local network usage and how electric car drivers are currently charging their vehicles, Siemens correlated transportation and network information to create models to anticipate and react to electric car charging to ensure continuity.
The work has enabled ASCR outline cost reduction, sustainability and operational efficiency improvements for the Vienna’s car charging network. Siemens also won an IDC Smart Cities and Communities award in 2020.
“With the MindSphere City Graph our partners Siemens Advanta and Microsoft supported us to integrate multiple data sources in an efficient way and we were able to jointly build digital twins of our city district in a very short time frame.” << Roman Tobler, Manager at ASCR and Wiener Netze >>
Regenerating Huddersfield while driving
As part of the ongoing development and regeneration of Huddersfield town centre, Kirklees Borough Council launched its Cultural Heart Programme in 2021, a regeneration programme aiming to bring vibrancy and pride back to Huddersfield, building on the rich cultural heritage of the existing buildings as well as an entire new masterplan for the town centre to enhance public spaces and encompass its 2038 Carbon Neutral Vision.
Kirklees Borough Council
Case Study 1
Case Study 2
Service Offer
net zero
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Study 2
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Study 2